Texas Farm Bureau Mutual Insurance Companies, Petitioners v. James Sears, Respondents

Summary

The Texas Supreme Court reversed the Court of Appeals, holding that an at-will independent insurance agent is not owed a common‑law duty of ordinary care in the employer’s investigation of alleged misconduct, and that the insurer’s investigation and post‑termination actions were not extreme and outrageous enough to support an intentional infliction of emotional distress claim.