Byron P. Guillory v. Jennifer D. Lee

Summary

The court reversed the court of appeal and reinstated the jury's verdict, holding that the appellate court improperly substituted its factual judgments for those of the jury when it increased the damages awards. The court also held that the trial court did not abuse its discretion in denying a new trial and that the evidence supported the jury's finding that Progressive's claim handling was not arbitrary and capricious. No separate opinions were filed.